Discover more in our FAQ
How long does shipping take?
How long does shipping take?
Shipping typically takes 10-15 business days, depending on your location.
- Processing Time: 3-5 business days.
- Shipping Time: 7-10 business days.
How does track my order?
How does track my order?
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately.
You can get shipping information via our order tracking page. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
What is your return policy?
What is your return policy?
Because our glasses are custom-made, we only accept returns for incorrect or defective products.
If the goods received are damaged or incorrect due to our error, you may return them within 30 days for an exchange.